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Slide 15 of 16

We know that there's enough work to be done on the Internet to keep librarians fully employed for a long time. We need to exercise our skills in selection, collection, organization, preservation & dissemination. We also need to be there to offer our expertise on the human side of information retrieval. You know the saying that if you only have a hammer everything looks like a nail? Well, to computer scientists, every problem can be solved with machines and algorithms.

But people come into the library with curiosity and confusion, not with neat formulas and clear ideas. We help patrons formulate their questions before we help them find their answers. And that takes more than mere computation.